Privacy Policy

Introduction

Krishaa Foundation ("we," "our," or "us") is a registered non-profit social impact organisation based in Nashik, Maharashtra, India. We are deeply committed to protecting the privacy and dignity of every individual who interacts with our work - whether as a donor, volunteer, program participant, CSR partner, or website visitor.

This Privacy Policy describes how we collect, use, store, and protect personal information when you visit our website at krishaafoundation.com, engage with our programs, make a donation, or contact us in any capacity.

We encourage you to read this policy carefully. If you have any questions, our team is always happy to clarify - reach us at help@krishaafoundation.com.

Information We Collect

We collect information in two ways: information you provide to us directly, and information collected automatically when you use our website.

Information you provide directly:

• Personal identifiers - Full name, email address, phone number, and postal address when you fill out any form on our website, including volunteer sign-ups, CSR enquiries, or contact forms.
• Donation details - Amount donated, payment method type, transaction reference number, and billing information as needed to process and acknowledge your contribution.
• Professional information - Organisation name, designation, and sector when you apply for CSR partnerships or corporate collaboration.
• Program interest & preferences - Details you share about the programs you wish to support or participate in (WE, RisenYuva, Orbiter, Neer, or Ekah).
• Communications - Any messages, emails, or feedback you send to our team.

Information collected automatically:

• Device & browser data - IP address, browser type and version, operating system, referring URL, and device identifiers.
• Usage data - Pages visited, time spent on pages, links clicked, and other interaction data collected via cookies and analytics tools.
• Location data - Approximate geographic location derived from your IP address (not precise GPS location).

How We Use Your Information

We use the information we collect exclusively to further our mission and improve the experience of those who support it. Specifically, we use your information to:

• Process and acknowledge donations, including generating 80G tax exemption receipts where applicable under Indian Income Tax law.
• Respond to enquiries, volunteer applications, and partnership requests in a timely and meaningful manner.
• Send updates about our programs, impact reports, events, and campaigns - only to those who have opted in to receive such communications.
• Coordinate and manage volunteer activities, including scheduling, onboarding, and recognition.
• Improve our website experience through analysis of aggregated, anonymised usage data.
• Fulfil legal obligations, including compliance with FCRA (Foreign Contribution Regulation Act), Income Tax Act, and other applicable Indian laws.
• Prevent fraud, misuse, or any activity that violates our terms or applicable law.

Sharing of Information

We believe in transparency. Your personal data may be shared only in the limited circumstances described below:

• Service providers - We may engage trusted third-party vendors (e.g., payment processors, email platforms, cloud storage providers) who assist us in operating our website and programs. These partners are bound by confidentiality obligations and may only use your data to perform services on our behalf.
• Legal requirements - We may disclose your information if required by law, government authority, court order, or to protect the rights, property, or safety of Krishaa Foundation, its beneficiaries, or the public.
• Organisational partners - In the case of joint programs or CSR initiatives, relevant contact details may be shared with a partner organisation, but only with your prior consent or as necessary to deliver the program you enrolled in.
• Aggregated & anonymised data - We may share non-identifiable statistical data (e.g., "500+ volunteers across Maharashtra") for reporting, fundraising, or impact storytelling purposes.

In any case, we take all reasonable measures to ensure your data is handled securely and with the minimum necessary disclosure.

Donations & Payment Processing

Krishaa Foundation accepts donations via UPI, bank transfer, and other approved payment methods. When you donate:

• Payment transactions are processed through secure, RBI-compliant payment gateways. We do not store complete credit/debit card numbers on our servers.
• Your donation amount, transaction ID, and contact information are stored securely for legal compliance, audit, and receipt generation purposes.
• If you are eligible for an 80G tax deduction under the Income Tax Act, 1961, we will use your PAN (if provided) solely for the purpose of issuing the receipt.
• Donation records may be retained for a minimum of 7 years as required under applicable Indian financial and tax regulations.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience and understand how visitors interact with our content. Cookies are small text files stored on your device by your browser.

We use the following types of cookies:

• Essential cookies - Required for the website to function properly (e.g., maintaining session state). These cannot be disabled.
• Analytics cookies - Used to understand traffic patterns, popular pages, and user behaviour in aggregate. We may use tools such as Google Analytics for this purpose.
• Preference cookies - Used to remember your settings or preferences to personalise your experience on return visits.

You can control or delete cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of parts of our website.

Data Security

We take the protection of your personal data seriously. We implement industry-standard administrative, technical, and physical safeguards to protect your information against unauthorised access, disclosure, alteration, or destruction.

Our security measures include:

• SSL/TLS encryption for all data transmitted between your browser and our website.
• Restricted access to personal data on a need-to-know basis within our team.
• Regular review of data collection, storage, and processing practices.
• Secure, password-protected systems for storing donor and volunteer records.

However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use the best available means to protect your information, we cannot guarantee absolute security. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately.

Your Rights

We respect your right to control your personal information. You may exercise the following rights at any time by contacting us:

• Access - Request a copy of the personal information we hold about you.
• Correction - Ask us to correct any inaccurate or incomplete data.
• Deletion - Request deletion of your personal data, subject to our legal obligations (e.g., we may be required to retain donation records).
• Opt-out of communications - Unsubscribe from our newsletters or update communications at any time via the unsubscribe link in our emails or by writing to us directly.
• Portability - Request a machine-readable copy of your data where technically feasible.
• Withdraw consent - Where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of processing carried out before the withdrawal.

We will respond to all valid requests within 30 days. Please submit your request to help@krishaafoundation.com with the subject line "Privacy Request."

Children's Privacy

Krishaa Foundation serves children and youth as beneficiaries of our programs (particularly through the Orbiter and RisenYuva initiatives). However, our website and online forms are not directed at children under the age of 18.

We do not knowingly collect personal information from individuals under 18 years of age directly through our website. Participation of minors in our programs is handled through consent from a parent or legal guardian, obtained offline or through program-specific enrolment processes overseen by our staff.

If you believe we have inadvertently collected information from a minor without appropriate consent, please contact us immediately and we will take prompt steps to delete such information.

Third-Party Links

Our website may contain links to external websites, social media platforms, news articles, or partner organisations. These links are provided for your convenience and informational purposes.

Please be aware that Krishaa Foundation has no control over the content or privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit. Our Privacy Policy applies solely to information collected through our own website and direct channels.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or organisational structure. When we make material changes, we will:

• Update the "Last Updated" date at the top of this page.
• Post a notice on our website homepage for a reasonable period of time.
• Send a notification email to registered donors or volunteers where the changes materially affect their rights (where practicable).

We encourage you to review this page periodically. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please reach out to us. We are committed to addressing all privacy-related queries promptly and transparently.